Privacy Policy
Last updated: [06/12/2024]
Ice Coc is committed to protecting your privacy and ensuring your personal information is handled securely. This Privacy Policy explains how we collect, use, and store your data when you interact with us.
1. Information We Collect
We may collect the following types of personal data:
- Personal Identification Details: Name, phone number, delivery address, and email address.
- Order Information: Details of your purchases.
- Payment Details: Payment card information or transaction details processed securely through third-party providers.
- Technical Information: IP address, browser type, and cookies if you visit our website.
2. How We Collect Information
We collect your data through:
- Checkout forms on our website.
- Contact forms or direct inquiries.
- Cookies and tracking technologies used on our website to enhance user experience.
3. Why We Collect Your Information
We collect your personal data to:
- Process and deliver your orders.
- Communicate order updates or delivery information.
- Respond to inquiries or customer service requests.
- Improve our website and marketing efforts.
4. Data Sharing
We only share your data with trusted third parties to complete essential business functions, such as:
- Payment Processors: For secure payment transactions.
- Delivery Services: To ensure your order reaches you promptly.
We will never sell or rent your personal data to third parties.
5. Data Storage and Security
We store your personal information securely and only for as long as necessary to fulfill our services or comply with legal obligations.
6. Your Rights
Under the UK GDPR, you have the right to:
- Access, update, or delete your personal data.
- Object to data processing or withdraw consent.
- Request information on how your data is used.
To exercise these rights, contact us at icecoc.newcastle@gmail.com.
7. Cookies Policy
We use cookies to improve your browsing experience, track website performance, and analyze traffic. You can manage cookie preferences in your browser settings.
8. Changes to This Policy
We may update this Privacy Policy to reflect changes in our business or legal requirements. Please check this page periodically for updates.
9. Google Analytics
We use Google Analytics, a web analytics service provided by Google, to track and analyze website traffic. Google Analytics uses cookies to collect information about your usage of the site, such as IP addresses, pages visited, and time spent on the site. This information helps us improve our website and better understand our customers' behavior.
The information generated by the cookie about your use of the website is generally transferred to and stored on Google's servers. For more information on how Google handles your data, you can visit Google’s Privacy Policy at https://policies.google.com/privacy.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available here.
10. Contact Us
If you have any questions about our Privacy Policy or how we handle your data, please contact us at:
Email: icecoc.newcastle@gmail.com
Phone: +44 07778941381
WhatsApp: +44 07778941381